Technology and collections

Lili Recover: Vozy's new agent, a game-changer for debt collection.

In the business world, debt collection is often an uncomfortable topic. It's costly, slow, and frequently draining for both teams and customers. But what if there was a single agent capable of anticipating, negotiating, and recovering more, in less time and without friction?

That agent already exists: Lili Recover, the AI solution that's here to transform how companies manage portfolio recovery.

From the Traditional Model to the New Paradigm in Collections

Until now, companies have had to combine human teams and different AI agents depending on the stage of the collection cycle: new customer onboarding, reminders, initial post-due notices, or even contractual novation processes.

You might be interested: collecting isn't just about collecting; it's about educating, preventing, and supporting.

The result: fragmentation, rising costs, and slow processes that wear down both teams and customers.

With Lili Recover, that model transforms. We're talking about a single autonomous agent with more than 3 synchronized specializations that adapts to every stage of collections: from the first friendly reminder to the renegotiation of a complex debt.

More Than an Agent, an AI Engine with Four Synchronized Specializations

While a human team needs multiple profiles and weeks to process hundreds of cases, Lili Recover executes complete strategies in minutes. Its strength lies in the combination of more than 3 key capabilities:

  1. Proactive Engagement – It anticipates delinquency with reminders and preventive messages that encourage voluntary payment.
  2. Smart Negotiation – It identifies who wants to pay and facilitates automated agreements without tension or human intervention.
  3. Debt Restructuring – It redefines complex payment terms with contractual novation, term extensions, or rate reductions.
  4. Real-time Analytics – It continuously adjusts the strategy based on results, always complying with regulations.

Results That Speak for Themselves

  • +60% recovery effectiveness: more contacts, better closures.
  • Up to 80% reduction in operational costs: a single AI agent replaces dozens of manual interactions.
  • 24/7 availability, multichannel: voice, WhatsApp, or messages, on your customer's preferred channel.
  • Fast integration: connected to your systems in weeks, not months.

Like a financial autopilot, Lili Recover allows your team to focus on strategic tasks while AI handles operations.


More recovery. Less friction. Everything under control.

It's not just about collecting faster. It's about nurturing customer relationships, complying with regulations, and freeing your team from operational burden.

Thousands of daily tasks, executed with empathy and precision by a single autonomous agent: it seems like magic, but it's AI applied to real results.

6 reasons to have Lili Recover:

  1. The gateway to generative agents: They are not limited to predefined responses, but understand context and generate natural, empathetic, and precise responses.
  2. Simplified management: You no longer need multiple agents: one agent does the work of many, and you centralize all management with a single agent.
  3. Immediate activation: No complex implementations: test new collection models and manage the entire process from start to finish.
  4. Scalability without human cost: Immediate reduction in cost per task and exponential increase in reach and coverage.
  5. Regulatory compliance: Ensures adherence to legal and regulatory frameworks, minimizing operational risks and guaranteeing safe and transparent operations.
  6. Reduction in operational costs: A single AI agent takes on the work of several, without fatigue, errors, or downtime, freeing your team from the operational burden.

Ready to transform your collection process?

With Lili Recover, you not only reduce costs and time, you also nurture customer relationships and increase recovery from day one.

👉 Learn more here and discover everything Lili Recover can do for your company..

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