With Lili Assist, support and unify interactionsbetween virtual agents and human agents in a single view
Reduce costs and improve efficiencywith Vozy y Twilio Flex
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Effortless request resolution between virtual and human agents, with everything you need on one platform.

Response suggestions
Automate post-conversation tasks
Centralize all your conversations
and improve your customer experience
With Lili Assist you start to:

Improve the efficiency of advisors:

Boost human agents' efficiency with tools like conversation tracking, interaction history, and smart response suggestions.

Generate greater empathy and personalization

Automation and AI support streamline response times and problem resolution.

Strengthen the customer-company relationship:

By offering a smoother and more connected experience, we foster customer loyalty and long-term satisfaction.

Continuously improve processes:

The collection and analysis of data will enable constant adjustments and improvements in customer service.

Lili Resolve

AI-powered and generative AI virtual agents to automate customer service through phone and WhatsApp channels.

Discover Lili Resolve