We streamline and elevate customer service for enterprises by automating routine tasks and scaling critical operations.
#E2ESolution #GenAI #ConversationalAssistants.
+50%
cases resolved on first contact
LiliResolve
Virtual agents powered by Generative AI to increase first-contact resolution.
Learn more
7x
more capacity
LiliAssist
We provide assistance for your agents and centralize all conversations in a single view (platform).
7X
más de capacidad
100%
of calls are analyzed
LiliAnalyze
We analyze the performance of human agents and conversations with users to improve service and provide you with key insights for making better business decisions.
100%
de las llamadas
son analizadas
+50%
Cases resolved on first contact.
LiliResolve
Generative AI-powered virtual agents to increase first-contact resolution.
7x
productivity for human agents.
Lili Assist
Supports and streamlines interactions between virtual agents, human agents, and end customers to reduce operational time and enhance the customer experience.
100%
of conversations are analyzed.
LiliAnalyze
Analyzes and understands conversations between human agents and customers to identify key trends that enhance service quality.
Click to hear their testimonials
Thanks to the implementation of LuzI.A., their AI-powered conversational agent, they achieved a28% reduction in operational costs.
With our bot, Unicomer ensured that 80% of collection calls resulted in on-time payments,preventing debts from progressing to further delinquency stages.
They implemented a conversational agent in their telemarketing operations,generating over $2M in transactions in 2024.
transacciones durante el 2024
And you… how do you connect with your customers?Dare to speak differently
Talk to usVozy strengthens its informationsecurity management!
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Having ISO 27001, ISO 27017, ISO 27018, SOC Type 1, and SOC Type 2 certifications confirms that we have implemented the best practices in information security processes, aligned with the standards set by international organizations such as the American Institute of CPAs (AICPA) and ISO. Vozy is committed to ensuring high cybersecurity standards for its customers, delivering services globally with the highest level of compliance.
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