Empathetic and frictionless service during and after the purchase

Lili helps you automate, through AI, your customers' post-purchase inquiries, from tracking their transactions, orders, returns, and more.

A conversational assistant that supports the buyer

Order status:

We inform your customers through our Assistant about the status of your order.

Order Tracking:

We will talk to your customers to validate the data in order to make the effective delivery of their purchase.

Charges:

If you provide a credit payment option, we take care of reminding them of payment, preventive wallet and more.

Shopping cart reminder:

When your customers leave products in their shopping cart, we’ll reach out to them to help finalize the transaction.

Notifications and/or alerts:

We inform your customers about updates regarding the product they purchased to prevent frustration due to lack of communication.

Timely responses to your customers' requests.

We assist customers effectively, quickly, and reliably without leaving them on hold.

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