Offer your customers the service you would want to receive

Use Lili to deliver prompt service that builds personalized, empathetic experiences.

Enhance your customer service with a multichannel assistant that guides and simplifies your conversational processes to:

Managing high volumes of requests for information, questions and complaints:

We can serve up to 3,000 people per hour and have more than 10 simultaneous conversations.

Automate tracking for your customers' deliveries and appointments—right on time:

We are committed to efficiency in your processes through the use of IA.

Non-working time support:

Our conversational assistants can handle your conversations every day, 24/7

Get more participation in your NPS and CSAT surveys:

We help you meet your customer satisfaction indicators.

Collecting and/or updating information:

If you have a large database but lack the agents to call and update the information, our technology will enable you to do it in the shortest time possible.

It offers a proactive and personal service:

Keep your customers loyal by delivering exceptional experiences—think real-time updates and personalized support based on their service history.

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